Overview

To begin initiating a return, within 30 calendar days of delivery, please return your item to our address below and reach out to our customer support team at contact@gooddealstreet.com to confirm the return.

  • Return the new, unopened items to us within 30 calendar days of delivery.
  • Simply contact our support team at contact@gooddealstreet.com if you have any questions regarding your return.
  • For any product valued over $10 you should consider using a trackable shipping service or purchasing shipping insurance.
  • Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.
  • Please be considerate when placing your order to choose the correct size, color, etc. of your product to avoid any returns or exchanges.
  • Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item.
  • Cannot accept returns via rejected or refused packages, abandoned packages, and packages returned outside the designated return process (Please see above for designated return process).
  • Contact support to get the return address

Terms & Conditions

  • We encourage customers to carefully read our Return Policy and to please make sure all the items are eligible for return to avoid disappointment.
  • We only provide store credit for items purchased with a discount or discount code of 25% or more, from our full retail price.
  • Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item. Refunds or store credit will be issued within 30 days from the date we receive your return at our return address (listed above).
  • Any product you return must be in the same condition you received it and in the original packaging. Please keep the email receipt.
  • We provide a refund to your original payment method for all full-priced items.
  • Exchanges are provided through store credit for eligible items only.
  • We do not provide a return label or pay for returns shipping
  • Items must be in their brand-new, unused condition and original packaging to be eligible for a refund.
  • Items returned to us that are not eligible for a refund or store credit will be discarded or sent back to you at your own expense.
  • All items purchased with a gift card or store credit are not eligible for return. Gift cards purchased and store credit issued by Gooddealstreet cannot be exchanged or refunded. All shipping charges and governmental taxes are non-refundable.
  • Cancellations are only accepted for full-priced items, within 60 minutes after an order is placed. Please if you have to cancel your order for any reason reach out to us immediately at contact@gooddealstreet.com if you are able to cancel within the given time frame. We process orders as quickly as possible so cancellations are time sensitive.
  • The Terms & Conditions of our Returns Policy prevail in the case of miscommunication or otherwise.

How to make a return
If you are not satisfied with your purchase you can return the product to us.

Before making a return please write to our customer service by email at the following address: contact@gooddealstreet.com. The steps to follow will be communicated to you by one of our customer service agents. Please follow to the letter the instructions that will be given to you in order to quickly obtain an exchange or a refund depending on the situation.

Conditions to obtain a return
A product can only be returned if it has not been used, worn, damaged or defaced. The merchandise must be returned in its original condition and in its original packaging with all accessories and documentation.

The cost of returning the goods to our warehouse is at your expense. It is your responsibility to ensure that the item is delivered to our warehouse in the best conditions. We recommend that you use a delivery service with a tracking number in order to follow the delivery of the package. For valuables we also recommend that you take out adequate insurance with the transport company.

Forwarding costs in case of exchange will also be at your expense.

Hygienic, perishable, jewelry products, on sale or final sale cannot be returned or exchanged

Deadline for making a return
You have a maximum period of 15 days after receipt of your order to return your items in accordance with the return conditions mentioned above.

After this period we will unfortunately no longer be able to accept returns or offer you an exchange or refund.

 

 

If you have any questions at all regarding our Returns Policy please reach out directly to us at contact@gooddealstreet.com and one of our customer support specialists will help within 1 business day